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Work experience (CV)

· 3 min read
Vadym Sachenko
Vadym Sachenko
Author, creator, and owner of TechWriteIt

On this page, you can get acquainted with my work experience.

Welltech: Dec. 2023–Present​

Position: Senior Technical Writer

Responsibilities:

  • Developing and integrating a documentation ticket workflow into the development process (Asana+GitLab+Docusaurus+Confluence).
  • Building a knowledge base from scratch.
  • Writing and maintaining user guides, feature overviews, and concept documents.
  • Gathering information and interviewing SMEs to write and update documentation.
  • Using AI to create custom scripts and prompts that automate documentation review, updates, and translations (Script+Asana API+GPT/GPT API).
  • Conducting end-user surveys to assess satisfaction with documentation.

Achievements:

  • Created, presented, and integrated documentation delivery processes.
  • Automated repetitive tasks, including documentation review, updates, and translation.
  • Reduced time spent on release notes writing and delivery by 90% through automation.
  • Built a comprehensive knowledge base from scratch.

Spryker Systems: Dec. 2020–Aug. 2023​

Position: Technical Writer

Responsibilities:

  • Managed developer documentation, ensuring accuracy and clarity.
  • Wrote user guides, API documents, and feature overviews.
  • Reviewed documentation PRs created by developers, product owners, and other technical writers.
  • Tested Postman collections to gather data for documenting APIs.
  • Created GIFs to visually demonstrate feature functionality.
  • Migrated documentation from Confluence/Document360 to Jekyll+GitHub to implement the docs-as-code approach.
  • Handled documentation change requests from internal and external users.
  • Shaped and refined the documentation development life cycle (DDLC).
  • Used AI (ChatGPT) to improve DDLC and accelerate time-intensive tasks.

Achievements:

  • Automated repetitive tasks using GitHub Actions workflows.
  • Enhanced adherence to the developer documentation style guide by configuring and implementing the Vale.sh linter.
  • Automated the "Internal Contributor of the Month" celebration initiative.
  • Mentored new technical writers on internal documentation processes and standards.
  • Improved the overall developer and business user documentation creation workflow.

EPAM Systems: Aug. 2019–Dec. 2020​

Position: Technical Writer

Responsibilities:

  • Conducted editing and quality assurance for documentation produced by instructional designers and developers.
  • Collaborated with technical SMEs to ensure technical accuracy of documentation.
  • Created and maintained developer instructions, readme files, user guides, security and compliance documents, and high-level architecture diagrams.

Kuehne + Nagel: Jun. 2018–Jul. 2019​

Position: Technical Writer

Responsibilities:

  • Maintained the Process Catalogue by documenting and updating Warehouse Management System (WMS) operational processes.
  • Translated technical documentation into user-friendly formats for business users.
  • Designed and supported documentation workflows based on SME inputs and feedback.

Bintime: Oct. 2017–Jun. 2018​

Position: Junior Technical Writer

Responsibilities:

  • Created, updated, and maintained developer and end-user documentation in Confluence.
  • Interviewed subject matter experts to gather technical details.
  • Collaborated with clients to define and align documentation requirements.
  • Used MySQL queries to examine databases and describe software functionality.

Skills​

  • Technical Skills: Docs-as-code, GitHub, GitLab, JSON, Markdown.
  • Tools: VS Code, Postman, Jira, Confluence, Snagit, draw.io, Document360, ScreenToGif.
  • Guides and Standards: Google Developer Documentation Style Guide, Microsoft Manual of Style.

Education​

University: National Technical University of Ukraine 'Kyiv Polytechnic Institute’
Years: 2010–2016
Degree: Specialist Degree in Biomedical/Medical Engineering